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Finecast
Sept 26, 2016 17:57:37 GMT -6
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Post by Eric formerly Eric on Sept 26, 2016 17:57:37 GMT -6
Does GW still give replacements for warped finecast? And is that only if you bought directly from them?
My buddy got some stuff as a gift and it's pretty warped, bent and broken. But I think it was bought from ebay or something.
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Deleted
Deleted Member
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Post by Deleted on Sept 26, 2016 18:04:35 GMT -6
You can try if it came in a GW box, that is the only way in my experience. They ask for the code on the box when you send in a ticket.
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Finecast
Sept 26, 2016 18:07:33 GMT -6
via mobile
Post by Eric formerly Eric on Sept 26, 2016 18:07:33 GMT -6
You can try if it came in a GW box, that is the only way in my experience. They ask for the code on the box when you send in a ticket. Like the sealed box? That shouldn't be a problem, as it was new when he got it. |
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Deleted
Deleted Member
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Post by Deleted on Sept 26, 2016 18:24:04 GMT -6
Yeah, just the GW box. If it was new in the box he just needs to send an email to customer care. They've replaced models for me in the past.
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Finecast
Sept 26, 2016 18:32:27 GMT -6
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Post by Eric formerly Eric on Sept 26, 2016 18:32:27 GMT -6
Sweet. I'll let him know. He hasn't built these vespid stingwings but was too lazy to try returning them.
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Post by Joelercoaster on Sept 27, 2016 6:57:14 GMT -6
GW, for all its various faults, has generally amazing customer service when it comes to models. I had purchased an original blister of metal hormagaunts to use as mutants back in 3rd edition - this was probably a few years after they'd been discontinued, mind you... and since I had bought them (on eBay) still in the blister, I was able to get replacement parts for some mis-formed bits.
That is to say, getting a replacement for still-in-production models will be a snap.
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